Our client is a leading specialist lender with a reputation for providing innovative and tailored financial solutions to meet the unique needs of their clients.
Known for their customer-centric approach and expertise in the property finance sector, they are committed to delivering high-quality service and building long-term relationships.
Do you have experience as a Financial Services Administrator
Are you looking for the next step in your career within a Specialist Lender?
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Posted by Key Recruitment Ltd • £26K/yr to £35K/yr
Your key responsibilities are
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the team.
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.