£27K/yr
Basingstoke and Deane, England
Permanent, Variable

Case Manager

Posted by NRG Resourcing Ltd.

Do you have experience as a Financial Services Administrator?

Are you looking for the next step in your career within a Specialist Lender?

About the Specialist Lending Company:
Our client is a leading specialist lender with a reputation for providing innovative and tailored financial solutions to meet the unique needs of their clients. Known for their customer-centric approach and expertise in the property finance sector, they are committed to delivering high-quality service and building long-term relationships. With a strong focus on personal development and a supportive work environment, this company offers a dynamic and rewarding career path for its employees.

The Case Manager Role:
We are currently seeking a motivated and detail-oriented Case Manager to join the completions team of this specialist lender. This is an excellent opportunity for someone with an administrative background in financial services who is looking to advance their career in a supportive and dynamic environment.

**Case Manager Key Responsibilities:

  • Manage the completion process for mortgage applications, ensuring all cases are processed efficiently and accurately.
  • Liaise with clients, solicitors, and internal teams to ensure all documentation is in place and that cases progress smoothly to completion.
  • Maintain accurate records and manage a portfolio of cases, prioritizing workload effectively.
  • Provide excellent customer service, ensuring clients are kept informed throughout the process.
  • Work closely with underwriters and other stakeholders to resolve any issues that may arise.

**Case Manager Desired Skills and Experience:

  • Strong administrative background, within financial services.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple cases and prioritize tasks effectively.
  • Strong communication skills, both written and verbal.
  • Previous experience in a completions role is not essential, but knowledge of the financial services sector will be advantageous.

**Case Manager Package and Benefits:

  • Competitive salary of £27,000
  • Plus Bonuses
  • Hybrid working model, offering a blend of office and remote work
  • Opportunity to work with a leading specialist lender in a supportive and professional environment

How to Apply:
If you have a strong administrative background preferrably within financial services, we would love to hear from you.

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