To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Reed Talent Solutions are working with United Utilities on the search for Advanced Customer Service Advisors to join a growing Income team at their Whitehaven Contact Centre.
Why work at United Utilities in Whitehaven
The location offers great facilities and a beautiful view overlooking the Whitehaven Harbour in the lovely Lake District.
You can have your lunch on the beach during Summer, sounds great doesn't it?
How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?
What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?
Posted by Page Personnel Finance • £12/hr to £14/hr
Our client is looking for someone with Customer Service experience, who has previously worked within a call centre and Customer Service environment to provide finance support to the Management Services Finance team, primarily supporting the Billing & Collections function and provide excellent service to our homeowners.
Our client is the UK's leading developer and manager of retirement communities, building homes in the Bournemouth area for the over 60s is what they do.
They create senior living housing in thriving communities.