Our client is looking for an Account Manager to be responsible for carrying out cradle to grave administration for an allocated portfolio of Small Self-Administered Schemes and delivering excellent technical and customer service outcomes to clients.
Home based role (Head office in Leicester)
Job specification
Demonstrate knowledge and understanding of individual clients and their advisers, and actively engage with all parties to achieve the best possible customer outcomes.
Do you pride yourself on delivering exceptional customer service
Within this role, you will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions.
Our client is seeking a Client Experience superstar to provide support to our growing client base across Great Britain.
Day to day
Contacting and welcoming clients, booking their initial appointments with consultants in line with service levels and diary booking guidelines.
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
This is a fully office based permanent position working Monday to Friday.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
An exciting opportunity has arisen to join the worldwide leading supplier of locking systems and solutions used and recommended by Main Contractors, Architects, Specifiers and Architectural Ironmongers.
Are you a Service Manager or similar with previous professional experience within a Supported Living Mental Health environment looking for a varied role offering plenty of autonomy and responsibility within a well-established company offering further training and progression to area manager?
£30,000 - £32,000 Training Progression Company Benefits
Tripod wishes to speak to Service managers with SENA experience
We require an experienced SENA Service Manager with a track record of working in a complex and challenging environment with experience of assessment and reviews.
The role will involve strong management oversight of the service, namely the Team Managers ensuring the service runs in accordance with statutory timescales and the service performance and quality assurance framework and in according with SEND Code of Practice 2014.
You'll have an important part to play ensuring customer satisfaction in managing the transport services for the final mile operations within the distribution services.
Relationships mean everything to us, and this one is particularly special.