As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
Fabulous working environment, luxurious office space where you will work alongside the Manager to assist, support and help manage clients and visitors to this luxury serviced office.
General duties for clients include
First point of contact for clients, visitors and contractors.
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions.
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions.
Our client is a software organisation based in Maple Cross
The Reconciliations Manager will be responsible for internal client money reconciliations, financial reporting to our client companies, CASS operational oversight of client money accounts and the associated processes and financial controls.
NLB Solutions are working with a financial services business in the search for a new Reconciliations Manager for our client.
The role requires management of the reconciliations team to control and manage day to day client money activities.
Our small business (4 staff plus remote based subcontractors) is looking for an Operations Support Manager/Client Support Manager to join the team on a part time basis, around 10 hours per week.
We are seeking somebody with strong senior administration/operations experience, who is warm and friendly, good at dealing with clients in a positive manner but who isn't afraid to confidently persuade colleagues and clients to work to your proposed schedule when needed.
The ideal candidate will be well organised, competent with using Microsoft and other online tools, good with numbers and willing to get involved in anything needed including learning new skills and systems.
This is an exciting opportunity to work as an Internal Key Account Manager to provide sales administration support to the Corporate Development Manager for our thriving client based on the outskirts of Ware.
This is a busy sales and customer service role on the front line, maintaining and growing the company brand in the construction marketplace through a deep and wide targeted approach to Account Management.
The successful candidate will be providing world class service in response times to quotes, queries and questions ensuring the customer has the best experience in the market every time through a consistently high standard in both content and speed.