Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our client, a leading Wealth Management firm are looking for a Client Liaison Officer to join the Client Service team on a permanent basis.
As Client Liaison Officer you will be responsible for providing liaison service between Investment Manager and Operations Centre, third parties and also clients by ensuring that all queries are dealt with in a timely and efficient manner, by demonstrating a proactive approach and taking responsibility to ensure that the resolutions of issues are seen through to the end.
Role Responsibilities
Amending static data in Avaloq as and when required.
Reporting into one of the Directors you will take responsibility for the following:
This is a busy and varied role, and a great opportunity to lead the small team of Administrators / Customer Service Advisors, in a business that pride themselves on delivering exceptional customer service.
I am partnering exclusively with my client based in Goosnargh, Preston, in their search for an Administration Manager.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Circle Health Group is proud to be recognised as one of the UK's top 5 best big companies to work for and is the top 5 to work for in the health and social care sector.
The Lancaster Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We require a Head of Account Servicing to join the business, to transform services provided to our later life lending customers.
Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.
More2Life, part of the Key Group of companies, has been a pioneering force in the Equity Release market since it's launch in 2008.
To lead a team of employees to provide domestic service to the contract, managing teams employed to ensure efficient and effective service provision in line with agreed service specifications.
Monitor and report on the quality of the domestic services within the contract, to include innovation in service delivery.