CCR are supporting a leading market UK Brand who are looking to recruit an experienced Director of Customer Contact who will be reporting at strategic board level.
Package £150,000 neg (inclusive of Salary and Bonus)
Remote - But will require visits to various sites across the UK.
The right candidate for this role will be an excellent communicator with strong people management skills who can build enhanced relationships with clients, nurture a team by championing professional development, and drive new business in line with the firm's ambitious goals.
Are you the experienced Director we're looking for
We want to hear from you if you're a hands-on Director able to deliver trusted strategic thinking whilst being able to roll up your sleeves and get stuck into service delivery.
This role involves working within a Client focused team.
Liaising with a large number of both internal Clients and external tenants is a daily requirement so a high level of professionalism must be maintained at all times.
The individual will have the responsibility to manage their own portfolio with a high volume of calls required daily and dealing with UAC queries to improve Collection KPI's.
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BENEFITS
Saturday hours available to include in shift overall if required.
Work shift flexibility can be offered - core hours of 9am to 4pm must be covered for 4 days and earlier finish on a Friday (30 mins).