Working as a Customer Service Advisor, within the Out of Hours Team to provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI compliant environment.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
Our client is a social housing provider with a focus on developing homes for their tenants and local community; we are currently assisting them in the search for an experienced Customer Services Assistant to work in their Customer Services Hub
The duties of the role are below:
This role is full time and will require candidates with a previous knowledge and experience of housing and customer service.
Posted by Love Success Recruitment • £18/hr to £20/hr
Are you an immediately available Personal Assistant who is highly organised, self-driven and detail-oriented?
We have a really interesting PA role for 2 months to provide interim support to a UK Global Client Partner, Client Partner and Head of Account Management for a Marketing Communications Agency.
The role requires full PA support and a background in a creative agency would most certainly be advantageous.
Posted by Lloyd Recruitment Services Ltd • £25K/yr
General
Our Client is looking for individuals to join their customer & client service team.
Due to the nature of the business and industry, you will need to be organised and confident to react to a fast-paced working environment and enjoy working to daily targets and caseloads.
The Role
Being the first point of contact for all client service enquiries, you will be required to handle a variety of incoming calls, as well as responding to emails and online requests.
To work with the person and other professionals as necessary in order to facilitate the stated functions.
This includes the undertaking of duty activities and proportionate assessments, safeguarding initial contacts and investigation, the onward referral to community teams for support provision as well as signposting and the provision of information and advice.