Our client is looking for a Client Services Administrator to serve as the key point of contact for the firm's current and prospective clients, as well as visitors.
Your role is essential in ensuring client satisfaction by fostering strong relationships through proactive communication, exceptional service delivery, and prompt issue resolution.
As the initial representative, you will be responsible for creating a positive first impression.
Posted by Macildowie Recruitment and Retention • £24K/yr to £27K/yr
General
As one of the largest full service global law practices, my client is looking to expand their legal PA team
The role of a Legal PA is to work as part of our Practice Group Support team to provide professional and proactive support to an allocated group of stakeholders.
Key Responsibilities
Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planning.
On behalf of our client, we are looking to employ a highly driven Client Services Administrator to join a team at an exciting time of growth and development.
Looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.
Posted by FJT CONSULTANCY LIMITED • £30K/yr to £80K/yr
The role
To deliver accurate, timely and efficient fee earning work to clients with a high degree of skill and care whilst ensuring an excellent level of service at all times.
Salaried Partners are required to; conduct themselves as highly professional advocates of the Firm at all times, both during and outside of contracted office hours, undertake casework commensurate with their level of seniority, to achieve and maintain an appropriate profile such that they are recognised for their expertise and standing in the Firm.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.