Are you detail-oriented with a passion for delivering exceptional customer service? We are looking for a Client Services Coordinator to join our client! In this role, you will be the key point of contact for our clients, ensuring smooth communication and seamless coordination of services.
If you thrive in a fast-paced environment, excel at multitasking, and are committed to creating positive client experiences, this is the opportunity for you.
Key responsibilities for a Client Services Co-ordinator
- Receiving inbound calls and emails from clients
- Receiving, loading, and actioning job instructions
- Assisting and support with client queries
- Provide a high level of customer service
- Update CRM system
- Support with the delivery of quotes to clients
- Providing updates for clients
Key skills for a Client Services Co-ordinator
- Driving license is needed
- Office based experience
- Proven track record of exceptional customer service
- Attention to detail
- Organised
- Experience with use of different systems