Our client is looking for a Client Services Administrator to serve as the key point of contact for the firm's current and prospective clients, as well as visitors.
As the initial representative, you will be responsible for creating a positive first impression.
Your role is essential in ensuring client satisfaction by fostering strong relationships through proactive communication, exceptional service delivery, and prompt issue resolution.
Posted by JLD Recruitment Ltd • £24K/yr to £28K/yr
Purpose of the role
The role will be to provide communication and support services for clients Ensure clients know they are valued and to develop clients re additional products or services (where appropriate).
Promoting the company services and products to prospects through planned communications, networking and other marketing activities.
General
You will need to be a driver for networking/events
If you have a passion for customer service and enjoy meeting new people while helping them find solutions that improve their lives, this could be the perfect opportunity for you!
Our client, a well-known Slough based company, is dedicated to delivering exceptional customer value and outstanding service.
They are expanding their sales team and are looking for motivated individuals who thrive in a performance-based environment.
Posted by Michael Page Engineering & Manufacturing • £22K/yr
The Customer Service Representative role is there to assist our customers; to resolve account queries, share information about our build phases, fibre-internet and generally be there to listen and assist with all of our customer's needs.
Our client is a UK-based fibre optic internet service provider.
With a focus on bringing the best digital connectivity to those living and working in communities across the UK, our roots, quite literally, are in fibre, with a clear mission to connect people to a better, fibre-enabled broadband experience.
Our prestigious client is seeking a dedicated Customer Service Representative to be the first point of contact for their clients, providing exceptional service and support.
Are you a proactive, detail-oriented individual looking to kickstart or advance your career in the customer service sector?
Key Responsibilities
Handle incoming enquiries via phone, email, and in-person, ensuring timely and professional responses.
Our client based in Slough, specialising in marketing and direct sales, is seeking passionate individuals to speak directly with customers daily and increase brand awareness.
Could this be you
Are you ready to join a dynamic, rapidly expanding team Look no further!
Customer Service Representatives will handle all aspects of customer contacts via telephone and written correspondence and forms.
They will be responsible for managing their own time, attendance and punctuality and for ensuring they are familiar with the current Policies / Procedures, processing rules and navigation of the various systems deployed.
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.