Posted by Cummins Mellor Recruitment • £32K/yr to £35K/yr
We're looking for a forward-thinking Customer Service Manager to lead and manage the Sales and Logistics office teams, working closely with the Sales Director to further develop best practices across the sales functions.
The Customer Service Manager will collaborate with both reactive and proactive teams to handle customer enquiries, complaints, and pricing, and will work alongside the North and South Key Account Managers to ensure sales leads and opportunities are proactively followed up.
Is focused on maximising opportunities for the organisation, ensuring alignment with the company's strategic and development goals.
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Posted by Belinda Roberts Ltd • £26K/yr to £28K/yr
Fast growing energy business based in the Bury area requires a Service Delivery Coordinator, this is a role that sits within the Customer Service team.
This is a newly created role due to the growth of the business.
This is an newly created role due to the growth in the business.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.
Hybrid Working: 2 days per week in the office after the first 2 months.
Rotating shift pattern with 7 hour shifts starting from 8am and finishing at either 4pm, 5pm or 6pm.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Posted by Clear IT Recruitment Limited • £60K/yr to £75K/yr
Key Accountabilities and Main Responsibilities
Appoint and lead the Client Liaison team to drive day to day post sale operational engagement and support directly to clients, delivering a positive client experience and high quality of service, ensuring all KPIs are met or exceeded and that the company and brand values of the Group and its clients are represented and reinforced.
Set the strategy for the future development of the client journey and service provision.
General
Our client is seeking a Head of Client Liaison to be based in their Manchester office, with hybrid working.