Reporting to our Customer Service Manager, we're looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.
This is a great opportunity to join a unique health tech company set for rapid expansion.
Our well-established client is looking for an Administrator to join their Client Services team, based at their Guildford office.
Whilst this role includes basic administration duties such as scanning and uploading documents, the role is important as you are also the first point of telephone contact for all potential clients and referrers.
As the Administrator within the Service Department you will be using the CRM system Salesforce, this is the system where the client manages the maintenance tickets of the ticket vending machines.
My client is seeking a dedicated Customer Service Administrator to provide exceptional administrative support and customer service.
This role is crucial in processing casework from initial inquiry to ongoing maintenance, ensuring customer satisfaction and adherence to the business objectives.
Enjoy working in a fast paced and customer driven environment
Looking to join an organisation that offers great progression and development opportunities?
Very successful and friendly local business seeks a driven Customer Service Administrator capable of working to high business and regulatory standards within a busy environment.
You will be providing customer service and general administration and should have excellent verbal and written communication skills.
You should be proficient in the use of computers and it is important you have a positive approach, the desire to progress, are able to learn new tasks easily and can produce accurate work in a timely manner.
An exciting opportunity to join a well-established, market leading organisation as a Customer Service Administrator to coordinate and manage customer care whilst taking ownership of after sales support.
Benefits: 26 days holiday bank holidays (increased with service in year up to max of 30 days!)
Personal pension plan, life assurance cover, staff discount, private medical insurance
They are currently seeking additional Customer Service Administrators due to ongoing developments and with training you will become responsible for providing an efficient and effective administration and customer service for their Mortgage, Investment and Savings Accounts.
As an award winning financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales.
Their aim to be the first choice for families' mortgages and savings, by providing an outstanding services that is fully backed by their excellent personal service and innovative products.