Reporting to our Customer Service Manager, we're looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.
This is a great opportunity to join a unique health tech company set for rapid expansion.
Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching payroll and provider monthly deadlines.
This role also assists in the efficient running of the internal office and administration.
They are currently seeking additional Customer Service Administrators due to ongoing developments and with training you will become responsible for providing an efficient and effective administration and customer service for their Mortgage, Investment and Savings Accounts.
As an award winning financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales.
Their aim to be the first choice for families' mortgages and savings, by providing an outstanding services that is fully backed by their excellent personal service and innovative products.
As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support via phone and email, processing orders, invoices, and quotations, liaising with internal and external stakeholders, updating and maintaining customer records and databases, and handling complaints and queries in a professional and timely manner.
Reed is seeking a Customer Service Administrator to join our client, in the Dorking area
In addition to a competitive salary of £21,000 - £25,000 per annum (depending on experience), we offer a friendly and supportive working environment, training and development opportunities, a company pension scheme, 25 days holiday plus bank holidays, and free parking on site.