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Are you currently open to securing a Full-time varied Administration role within a company that encourage personal growth and career development? Perhaps you pride yourself or your attention to detail, proactive nature, administration skills and ability to prioritise your workload? Ideally you would have experience in producing quotes, orders, pricing, estimating or general administration and be looking to work within a high performing team with exceptional standards. Job Title: Administrator Job Type: Full Time Hours: 8:30 - 16:30 or 9:00 - 17:00 (office based) with the option to work from home once a week. Salary: £25,000 Location: Sunbury Role Overview Our client is ideally looking to secure a robust Administrator to join their Service Aftersales team. The objective of this assignment will be to help them through a particularly busy period, clearing outstanding backlog and processing quotations. Although this is an administration role, strong customer service skills and an outgoing personality will be required. Principle Duties and Responsibilities - Administrator: Proving quality administrative support to the existing Sales and Service team. Issue accurate and timely proposals containing documentation relevant to each quotation. Work closely with engineers, service and sales to provide the best possible customer service. Ensure that all relevant CRM fields are accurately completed at all times. Following up on existing and potential quotations and encouraging repeat business. Effectively managing inbound customer calls and email queries. Working efficiently through vast amounts of data. Providing technical support and and additional technical information to customers when required. Desirable: Previous experience within office administration, processing quotes, orders or pricing. Experience in working with SAP or similar Experience in building and maintaining relationships with customers. Attention to detail Excellent written communication skills. Organised. Highly numerical. Good technical understanding with an interest in understanding a diverse product range. Outgoing and customer driven nature.
The starting salary for this role is £26,777 per annum, based on a 36 hour working week. This role is a 12 month Fixed Term contract/ Secondment opportunity. We are excited to be recruiting a new Team Administrator to support our Supported Living Services for Adults with Learning Disabilities. Promoting independence, choice and control for the individuals we support is at the heart of the service. We are looking for team members who are motivated and committed to improving the lives of the people we support in all roles across the team. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role We think the biggest selling point for this role is the amount of variety for you to get your teeth stuck into! It will form the perfect foundation for a career in Adult Social Care or administration and will be a great challenge for those who like to try their hand at different skills and develop themselves. In this role, you primary responsibility is to provide comprehensive support for one of our amazing Supported Living sites. At the site you will assist the vital finance function, ensuring the correct records are maintained for account reconciliation, the ordering of goods and services and cash handling. Whilst the financial administration will form a large part of the role you will also be asked to assist with more general administrative duties such as taking notes and minutes from meetings and communicating with the relatives of our residents and our various contractors, answering queries and ensuring a high level of customer service. Alongside this, you will also be helping out with some of our HR administration, assisting with processes such as absence recording and payroll transactions. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Ability to communicate with a wide range of people including families of residents, partner organisations and other departments within Surrey County Council Ability to remain calm under pressure and prioritise in the context of conflicting demands. IT skills and your ability to accurately collect and record data on excel spreadsheet. Understanding of the need for confidentiality and requirements of data protection legislation Experience of finance systems and Managing Petty Cash. The job advert closes at 23:59 on 09/06/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.