Are you a self-motivated individual with excellent interpersonal skills? Do you have experience in managing budgets and a strong commitment to customer service? Our client, a leading property management organisation specialising in rural and residential services, is seeking a Development Administrator to join their team at The Heart.
As the Development Administrator, you will play a key role in overseeing the day-to-day running and maintenance of their building, ensuring that it exceeds client and occupant expectations. You will liaise with various stakeholders, including the site team, tenants, residents, and the client, acting as the Managing Agent interface. Additionally, you will be responsible for managing the residential concierge team and ensuring that property management is conducted in compliance with industry standards and best practises.
Key Responsibilities:
- Coordinate property management activities across the scheme, liaising with the Centre Manager.
- Ensure that The Heart is managed in a proactive and customer-focused manner, exceeding expectations.
- Develop and maintain relationships with stakeholders, including the Developer and Landlord.
- Support and contribute to occupier communication channels, providing up-to-date information.
- Ensure compliance with lease agreements and health and safety policies.
- Act as the main point of contact in the Management Offices, handling various administrative tasks.
- Maintain high standards of property presentation and propose improvements to property management systems.
- Collaborate with suppliers and establish clear communication lines.
- Support the finance team with invoicing and management accounts.
- Develop excellent relationships with clients and contribute to property management plans.
- Continually strive for improvement and customer satisfaction.
Requirements:
- Self-motivated with the ability to work on your own initiative.
- Excellent managerial and interpersonal skills.
- Strong commitment to customer service.
- Good understanding of residential property management.
- Excellent communication skills.
- Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook).
- Good time management skills, able to meet deadlines.
Desirable:
- Prior experience in the management of residential property or retail environments.
- Comprehensive knowledge of legislative health and safety requirements.
If you are ready to take on this exciting opportunity and join a dynamic team, please apply with your updated CV. We look forward to hearing from you!
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