As a Mortgage Complaint Customer Service Associate, you'll investigate complex complaints across our Mortgage team, taking ownership of the end to end process to complete the investigation.
You'll have a team of complaint handlers to support developmentally and coach.
You'll need to have excellent written and verbal communications skills, be detailed orientated and have past experience coach and developing a team.
Any experience working with complaints is desirable.
As a Complaint Handler, you'll investigate complaints within our debit and fraud team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and work at pace.
As a Barclays Customer Service Advisor, you'll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected.
You'll have empathy, understanding and a passion for delivering excellent customer service.
Full training will be provided, and you'll be placed within a supportive team who'll guide you to ensure you have everything you need to succeed as a Customer Service Advisor.
Customer Experience Adviser required for a temporary role in the Sunderland area.
This is with a construction business and the purpose of the role is to liaise between the site team and residents.
This is within a social housing setting and it is key to ensure the impact of refurbishment works is kept to a minimum by understanding residents' needs and circumstances whilst providing a high level of customer service at all times.
Customer Experience Adviser required for a permanent role in the Sunderland area.
This is with a construction business and the purpose of the role is to liaise between the site team and residents.
This is within a social housing setting and it is key to ensure the impact of refurbishment works is kept to a minimum by understanding residents' needs and circumstances whilst providing a high level of customer service at all times.