Reporting to the Head of Commercial Experience, the Client Services Manager will play a pivotal role in the Monday to Friday Commercial (Offices) Front of House business.
This role focuses on driving reception team performance, managing strategic client relationships, and contributing to business performance and employee engagement, championing our company values.
You will lead a team of Account Managers, overseeing premium ground floor office building contracts and companies in Central London.
We are looking for a Client Servicing Lead for our client based in London.
You will be joining a well-established Wealth Management firm, a partner practice of SJP (St. James Place) and will play a crucial role in ensuring regular contact with clients and facilitating meetings with Advisers to review their accounts.
Responsibilities
Proactively schedule and book client review meetings with the MD, ensuring that all clients are contacted regularly and meet with the MD at least once a year.
You will assist the Client Services Team Leader to provide our services to our clients and also assist our agents in the field.
The primary purpose of the role is to deliver an excellent customer service and experience for both the Company and its customers by working in our Client Services team.
The role is located in our Romford office and involves working with a growing team that works across a range of working times to deliver the full range of services we provide.
My client is a market-leading Information Services consultancy, with clientsacross all different sectors are looking for an Customer Service - Account Manager to join their team.
The role requires you to excel in enthusiasm as part of our Client Experience Account Management team.
To deliver world class care to exceed our client's expectations and provide support to our ever growing client base across Great Britain
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Our client a leading specialist in their industry are looking for a Client Relationship Manager to join their team.
The role will be within the Administration department and the ideal candidate will have previous work experience in financial services, with good attention to detail and the desire to learn a variety of processing tasks in a busy office environment.
This is a full time office based role with no hybrid working.
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.