The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers.
The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers.
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function.
Are you a Client Support Manager with an interest in renewable energy looking for autonomy and responsibility to lead, shape and develop a growing, small team where you will play a big part in the success of the company?
£25,000 - £30,000 25 days holiday Pension
This is the opportunity to work with a multi-award-winning procurement and Net Zero consultancy that specialise in helping businesses control costs, mitigate consumption, reduce emissions and achieve Net Zero goals.
Futures Recruitment Services is currently seeking an experienced Client Manager or an ambitious individual ready to step up to the next level in their career.
The role is office-based, full-time, perm.
This is an exciting opportunity to join a dynamic Accountancy firm in Exeter and make a significant impact on our clients' success.
We are working with a provider of social housing, who are looking to recruit a Responsive Repairs Manager initially on a 6-month interim basis.
You will ensure that all services are delivered in a person-centered way, with a clear vision for excellent customer service standards and a culture of striving to exceed customer expectation.
With full responsibility of the voids and responsive repairs department, you will lead the team to deliver a consistent and accessible service for all customers to ensure they are able to live safely in their homes.
North Somerset Council is seeking a dedicated and experienced Placements and Commissioning Manager to join our dynamic Children's Services team.
You will play a crucial role in the direct delivery of services, particularly for complex placements, and contribute to the continuous improvement of our integrated service plan.
This role is pivotal in ensuring that children and young people are matched with appropriate placements that meet their needs, in compliance with relevant legislation and guidance.
Our client requires an SC Cleared and experienced Problem Manager to work within the Problem Management area of IT Service Provision.
Working as part of the Digital Operations Team with a complex delivery team, the role of Problem Manager is to ensure that the problem Life cycle is managed across all elements of the service delivery.
The client urgently need an experienced manager to lead on the transformation of the allocation and monitoring of specialist provision, in order to raise standards and ensure their specialist provision is fit for purpose and provides effective and efficient use of resources.
Manage inbox and incoming correspondence from schools and families.
Specifically, the manager will lead a small team of officers to:
This company is very serious about being best in class for customer experience, and so we are looking for a seasoned customer service professional who has a strong track record of motivating and inspiring teams.
Digital Tonic are working with an insanely ambitious, premium FMCG brand in Devon, as they embark on their search for a Customer Experience Manager.
This is a company that is continuing to experience record growth due to their strong brand presence, the quality of their products, and unrivalled customer care - which is where you come in.
As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general administrative tasks.
Are you a talented Customer Service Advisor looking for a new opportunity?
Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team.