Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
Reporting into the CEO, the Client Service Manager will provide a focal point for the customer base, driving profitability, sales and order growth across existing customers.
Nigel Wright is delighted to be supporting a successful international distribution business in their search for a Client Service Manager to lead their account management and customer service team.
The role will be predominantly based from their site in Tyne & Wear with some travel to customers.
Posted by Page Personnel Finance • £39K/yr to £47K/yr
The Customer Services Manager is responsible for managing a high level of administrative support services for our client's customers and field force, from initial contact through to the end of the contract terms.
Our client is a well established business based in Bromley seeking an experienced Customer Services manager to join their busy team!
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
A Client Service Executive for a leading UK Wealth Manager, act as the primary point of contact for client enquiries.
Manages all client lifecycle processes and oversees the operating model for their respective investment management team whilst delivering and contributing to excellent client service.
Outcomes for the role
Develop and maintain relationships with clients and business stakeholders, utilising knowledge of the business and client requirements to deliver the desired client outcomes.
Our client is a highly respected Whole of Market Mortgage & Protection brokerage headquartered in London.
They have a genuine focus on providing an honest and ethical service to their clients and focus on the High Net Worth / Mass Affluent Market.
They have been successfully leading the market for over 25 years and continue to support employees in reaching their long term career and personal objectives.