To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Ackerman Pierce are looking to recruit a Service Manager for an Early Help Team within the Social Care industry in Manchester.
The Service Manager vacancy within Manchester will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.
Responsibilities include
The post holder will work collaboratively with key partners across health, police, education, social care and the voluntary sector to explore and establish creative ways of delivering high quality responsive services that support families and prevent needs and risks escalating therefore reducing the need for statutory services.
Provide professional surveying services and project management, particularly those involving structural, dimensional and topographical surveys and design solutions, to the City Council's stock of dwellings, buildings and land managed by Landlord Services.
Ensure work carried out is of the highest quality and achieves value for money.
Plan, monitor and control all aspects of the programme, seeking best practice, ideas and innovation and ensuring they are applied to the project.