We are currently seeking an experienced and enthusiastic Customer Journey Manager (CJM) to join our client, a leading organisation in the Retail Banking industry.
This is a day-rate contract role (inside IR35) position with the opportunity to make a significant impact on customer experiences and journey effectiveness.
As the CJM, you will play a crucial role in product development by assisting the Product Owner and the broader product team in understanding, measuring, and orchestrating Customer Journeys.
The CJM plays a crucial role in product development, assisting the Product Owner and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions.
Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces.
The customer journey manager is responsible for understanding and optimising the end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys.
Customer Journey Manager/Product Owner sought by leading financial services organisation based in Bristol.
Assist in the BAU Management of allocated Client Base.
Own complex issues and, as main point of escalation, provide full-detailed resolutions with full responsibility in updating key stake holders.
General
Our client, a leading business communications company are currently recruiting a Junior Account Manager to join their team on a 15-month fixed term contract.
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking an Office Manager on behalf of a leading infrastructure company.
Job purpose
We are seeking a resourceful and detail-oriented Office Manager to join the established team on a 6-month contract basis.