We are seeking a dedicated Customer Experience Transformation Manager to join our team at a prestigious global bank based in London.
This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our customer experience strategies worldwide.
As a Customer Experience Transformation Manager, you will
Lead the Global Design and Implementation of the Net Promoter System: Guide the global CX community with your expertise in research and data analysis.
We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK for 2024, providing a great place to work in an open and inclusive environment.
General
We care about making a positive impact for our colleagues, customers, partners, and the wider community.
Join The JABBS Foundation as their new Database & Impact Manager and make a real difference!
Team: Women and the Criminal Justice System
Are you passionate about using data to drive social change and improve outcomes for women who are in or at risk of contact with the criminal justice system?
Our External and Digital Engagement team is looking for an experienced individual to lead the way in process, compliance & delivery for our marketing strategic projects.
General
Reporting to the Marketing Director, you will provide project management expertise to lead both internal and external teams across various technical and business disciplines.
This is a unique opportunity to deliver projects that ensure SFE achieves its business goals and it's charitable aims
Our leading Financial Services client is looking for highly skilled Programme Manager to join their Edinburgh or Midlands based team for a 6 months initial contract.
Key Skills
Strong blend of Technology Change Delivery expertise, commercial acumen and hands-on experience of leading a portfolio to transform IT delivery, ideally within Financial Services.
Previous experience of working with senior IT stakeholders, architects and business executives to develop application strategy and translate into the practical shaping and execution of change delivery.