As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We care about making a positive impact for our colleagues, customers, partners and the wider community.
We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
As a Project Manager, you will be responsible for a selection of the agencies accounts, of various sizes, handling multiple projects to ensure consistency and quality of delivery.
Managing the campaigns from the start to finish, you will umbrella the whole project working closely with all disciplines and agency partners.
General
Walker and Sloan are proud to be working with a fully integrated marketing agency in Birmingham, as they are keen to bring on board a Project Manager to the team on a full time basis.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market.
Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
The Strategic Relationship Account Manager will report directly to the Head of Strategic Relationship Management (SRM).
The role requires travel within the region and offers a hybrid working environment.
This role involves planning and delivering a comprehensive engagement programme with key companies in the West Midlands, working collaboratively with public and private sector stakeholders.
We want YOU to come and to help us to manage our exciting upcoming projects.
You might have thought that as "Technology Partner of the Year 2023" our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere... but you'd be wrong.
Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started.
The Digital Account Manager will drive digitalisation through all client activity to support Wyatt in accelerating Brand & Business Value Creation, and support the Cluster's Account Directors in driving account growth through the development and delivery of digital services (to increase share of wallet with existing clients),
Walker and Sloan are proud to be working with a well known Marketing Agency in Birmingham as they are keen to bring on a Digital Account Manager to the team on a full time basis.
Cross section of Principal responsibilities
Identify opportunities to create agency differentiation by continuously monitoring the Social Media landscape.