Meraki Talent are seeking an experienced Client Relationship Manager for a leading Financial Services firm within the heart of Edinburgh.
As part of this role you will be responsible for managing and nurturing relationships with advisors and IFA's, to ensure satisfaction, retention, and continued business growth.
This role requires a proactive and strategic approach to understanding client needs, resolving issues, and identifying opportunities for upselling or cross-selling products and services.
As a Client Relationship Manager, your primary responsibility is maintaining strong customer relationships and improving our services to ensure customer satisfaction.
To accomplish this, you should promote service excellence and continuous improvements by demonstrating effective communication standards, collaborating with internal and external partners, and proactively managing customer expectations.
This is a hybrid role, but can expect up to 50% travel to clients, operations in Europe and 1 day a week on site in Worksop (all travel costs will be paid for).
If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you!
An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured.
Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees.
Due to continued expansion, we are actively seeking a VIP Client Relationship Manager to complement our client's team on a permanent basis.
This will include: Strategy Development: Establish a framework for VIP client management, including best practices and standard operating procedures.
As a new position within the organisation, we expect you to be integral in developing the framework for development and relationship management of VIP clientele.
You will manage key customer relations with high value customer as we as being a dedicated individual to provide managerial guidance and ensure the smooth operation of their office using an ERP System.
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As Client Relationship Director you will manage the retention bidding process, closing multiple tenders and possible new business proposals to achieve an annual retention target that supports the overall Net Growth target.
Due to internal progression we have an exciting opportunity to join our team within 14Forty as a Client Relationship Director.
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