We are recruiting for a Account Manager responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK.
Within this role you act as a pivotal point of contact for a UK leading cosmetic brand, responsible for the delivery of campaigns in relation to new product promotion from brief to completion.
As the Customer Experience Manager, you'll be the champion for clients, ensuring every interaction is seamless, inspiring, and delivers results.
You will play a crucial role in advising and supporting clients to ensuring that their customers have a positive experience throughout their journey, which is essential for building brand loyalty and driving sales.
What to expect
Enjoy a competitive salary and benefits package that includes private medical or dental.
You will be the support person or the sales person in the office who is trying to improve the customers' experience, you will like customers and enjoying helping them.
Being the customer's evangelist is just your thing.
You might get a bit of criticism for wanting to get it right first time and be frustrated that other people don't see it your way.
In this vital position, you will be the primary point of contact for landlords, tenants, and contractors, ensuring smooth property operations and compliance with all relevant lettings legislation while delivering top-notch service to our esteemed clients.