The Client Liaison Manager is responsible for advocating, planning, and supporting the delivery of complex rehabilitation case management services to achieve a positive outcome with optimum independence for complex and catastrophically injured clients.
Status: Full-time
Due to our business expanding, HCML is looking for an exceptional manager to help drive our organisation to the next level.
My client is currently seeking Customer Liaison Officers to join their Customer Services Team and provide exceptional administrative support and customer service.
Looking for a local, hybrid position?
Do you have strong administration & customer service skills?
Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions.
Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.