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Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Client Services Executive to join their expanding team. The purpose of this role is to support internal and external clients. The Client Services Executive position involves: Making sure all client related correspondence is received Taking an active role in relationship management and client care Client Services Executive Entering and ensure accuracy of client information on the specific systems Coordinating the appropriate support for specific client projects Diary management and coordination and making sure meeting arrangements are notified Taking responsibility for room booking and meeting coordination including confirmation of attendees, arranging relevant technology, refreshments Making sure travel bookings are completed Setting up processes for Partners, fee earners and client Supporting Partners, fee earners and the Business Development and Marketing teams Communicating with external clients both independently and upon instructions Arranging client meetings and ensure efficient responses to written and verbal client queries Monitor and track all tasks and prioritise accordingly Providing the relevant information in advance Arranging for photocopying, scanning, printing and filing to be carried out by the team To be considered for the Client Services Executive position will: Have previously worked within Legal Maintain advanced knowledge and experience of using software including all Microsoft Office packages Have excellent verbal and written communications skills Provide a fantastic work ethic Maintain good interpersonal skills with the ability to adapt when required Be able to work both independently and as part of a team Maintain excellent attention to detail and deliver work with accuracy Please apply for further information and the chance to be considered for this fantastic opportunity! In return my client offers outstanding benefits and a lovely office setting.
Join our clients dynamic team as they continue to grow, they are seeking a Sales Executive to foster strong relationships with their valued clients in the maintenance sector. Job Overview: As a Sales Executive, you will be the primary point of contact for current and past clients. Your role will involve proactive communication via phone and email, efficient account management, and dedicated relationship building. You will play a crucial part in understanding and qualifying clients' problems and needs. Responsibilities: Client Communication: Initiate regular, meaningful conversations with current and past clients. Provide exceptional customer service through attentive and personalized communication. Address client inquiries, concerns, and feedback promptly. Book meeting and work jobs for teams to go visit clients. Chase up quotes and prospects of new business Account Management: Maintain accurate and up-to-date client records. Monitor client accounts to ensure satisfaction and identify areas for improvement. Collaborate with internal teams to address client needs effectively. Relationship Building: Cultivate strong, long-lasting relationships with clients to enhance their overall experience. Act as a liaison between clients and the organization, ensuring clear communication and understanding. Needs Qualification: Proactively identify and qualify clients' problems, needs, and potential opportunities. Collaborate with clients to understand their goals and challenges. Qualifications: Proven experience in client services, account management, or a related field. Exceptional verbal communication and active listening skills. Strong organizational and time-management abilities. Problem-solving mindset with the ability to understand and articulate client needs. Proficiency in CRM software and other relevant tools.