Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Our client, a reputable housing association, is currently undertaking a significant disrepair project and is in need of an Administrative Disrepair Coordinator to provide essential support to the Contract Manager.
This role is ideal for someone with a strong administrative background, excellent organisational skills, and a commitment to high professional and ethical standards.
Senior account management, communication delivery and direction.
Proactive accountability for all aspects of day-to-day service, quality and standards, stakeholder relationships, consultancy, problem solving & risk mitigation, commercial profitability and growth, for assigned clients.
General
The role is a remote position with occasional travel to Salzburg, working normal office hours.
To proactively provide comprehensive, confidential and robust administrative support across the practice team to ensure timely and appropriate interventions with children and their families.
To serve as the first point of contact and provide appropriate support and advice to the children and their families supported by the multi-disciplinary practice teams.
To proactively provide comprehensive, confidential and robust administrative support across the practice team to ensure timely and appropriate interventions with children and their families.
To serve as the first point of contact and provide appropriate support and advice to the children and their families supported by the multi-disciplinary practice teams.
General
DURATION/HOURS: 3 months (possible extension)/ 17.5 hours a week