Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
The FP&A Analyst will support planning, forecasting and performance monitoring for a number of overseas entities as well as providing assurance to managers on financial management reporting and business performance.
FP&A Analyst (12-month FTC), Cardiff, Wales £30,000 - 32,000.
On behalf of a nationwide public-sector organisation, we are recruiting an FP&A Analyst in Cardiff, Wales.
We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance!
Our zero-hour contract offers flexibility to our employees.
As the new Head of Finance, you will support the Executive Director in delivering leadership and offer advice in all areas of financial planning and management across the organisation.
You will support the company's mission and strategic objectives through effective management of finances and play a key role in supporting the wider senior management team.
We are delighted to be supporting this Welsh organisation in helping them find an Interim Head of Finance for a 9-month period.