To handle liability claims in own right, within the scope of authority given.
General
To add value by proactively managing liability claims for both injury (predominantly) and damage to T/P property, including investigation, negotiation and settlement, as licensed and in compliance with prevailing client requirements and service standards.
To support and develop relationship with insurer, corporate and broker clients and their policyholders.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Responsibility of handling claims for clients, ensuring they are processed as speedily and efficiently as possible
An established independent insurance broker who have achieved impressive growth over the last few years are now looking for a Claims Handler to join their team in Harrogate.
You will work closely with the Claims Manager and assist them as they continue to build and integrate the claims function.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Our client, a well-respected Insurance Broker is seeking a Commercial Claims Handler to join its existing Claims Team.
You will be responsible for handling all classes of commercial claims efficiently, aiming for prompt resolution and settlement through close collaboration with insurers, TPAs, and loss adjusters.
Reporting to the Claims Manager, you will manage a small caseload of circa 200 files from first notification through to final conclusion.
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent.Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling.About usAt Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.It always feels good, helping people when they need it most.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse.
Technical Consultant- Commercial Liability Direct Bromley & Manchester - Hybrid (1/2 days in the office) Full Time, Permanent Position Let's make the most of your talent.Join us as a Commercial Liability Direct Claims Consultant as part of our Large and Complex Loss Specialist Claims team, where you'll manage a variety of claims to resolution and shape excellence in claims handling.About usAt Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.It always feels good, helping people when they need it most.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse.