Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.
The hourly rate on offer for this role dependant on experience will be £12 - £14PH
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
I am working with an Insurance Client based in Sheffield City Centre, who are looking for a number of Inbound Call Handlers for their Health Claims team.
The role is full time, to start ASAP and will run for 3-6 months initially with potential to extend or go permanent.
The role is hybrid offering 50/50 home/office work, after initial training for 1st week.