We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams.
Following a period of training, you will join our friendly team on the telephones providing excellent customer service.
If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.
Our Claims Technicians provide an excellent service to our customers ensuring enquiries are processed in a timely fashion via a variety of channels and predominantly work over the telephone.
Working within our Claims Operations team you will undertake a wide range of activities, building your technical knowledge of claims handling, the laws and regulations that governance the process and of course our product range and the business as whole.
The role offers the opportunity to work closely with several business areas, including Counter-Fraud, Personal Injury, Total Loss and many more.
What's in it for you as our Trainee Mortgage Advisor
Full support and training provided to become CeMAP qualified and achieve CAS/RMA status.
Up to 6 months spent in the residential business as a paid employee with dedicated study time to complete your mortgage qualification.
General
John Francis in Swansea offers structured and transparent progression opportunities Competitive basic salary OTE year one £35,000 - £45,000 realistic and achievable Company car or car allowance - Warm leads Industry leading training Agile and nimble IT systems
As an innovative disruptor in the financial services sector, our client has developed a bespoke, cutting-edge platform that enables remote loan advisors to work more efficiently and effectively than ever before.
Our client is a Directly Authorised, household name and an established leader within their niche, employing approximately 150 people remotely across the UK.
This platform supports a high volume of business, with a constant stream of direct online leads.