As a Customer Service/Claims Call Auditor, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
This will help to ensure Regulatory compliance, and good Governance controls are operating effectively to mitigate risks.
As a Customer Service/Claims Call Auditor, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
Posted by Acorn insurance & Financial Services LTD • £25K/yr to £33K/yr
A fantastic opportunity for a motivated, customer-centric individual to join an exciting and growing Claims department has become available.
Reporting to the Complaints Team Leader, you will be responsible for managing and resolving a portfolio of customer complaints whilst effectively liaising with the financial Ombudsman Service.
The complaints will be in relation to motor insurance claims in line with Consumer Duty, delivering high levels of customer satisfaction and maintaining the reputation of our company.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
We are currently recruiting a dynamic and well organised Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £26K/yr
In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing accident damage from infancy through to settlement.
You will need to work as a team to proactively manage a portfolio of accidental damage claims through to settlement.
To deliver outstanding customer service to create a positive customer journey.
The successful applicant will manage claims efficiently and effectively, dealing with a variety of claims including Corporate, Motor (fleet), Property, Liability, Cyber, Travel and D&O
Hybrid working model - combination of working from home and attending Liverpool / Manchester office base, as required