In the role of Customer Service Advisor (internally known as Complaints Handler), you will be instrumental in delivering a meaningful customer service to our TV, telephone, broadband and mobile customers.
Your main responsibility will be to resolve customer complaints, delivering a first-class customer experience and speedy resolution to the problem at hand.
Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.
Must be able to attend Training induction Monday - Friday 9-5pm for 3 weeks.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network, with an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 70,000 organisations and 15 million lives across the UK & Ireland., in their search to add an Overnight Counselling Manager to their team.
Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Counselling Coach.