Reporting to the Customer Contact Centre Manager, the Property Advisor will work as part of the Plumlife Directory To provide an exceptionally high quality first point of contact resolution to a wide range of customer demands via multiple communication channels and prevent unnecessary escalation to colleagues.
The Property Advisor will work with customers from across all Plumlife tenures guiding them to use our self-service options.
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Posted by Great Places Housing Group • £36K/yr to £41K/yr
What you'll be doing
Contract & financial management of planned & cyclical works from initial feasibility through to defects period sign off.
General
The Contract Surveyor will be responsible for delivering planned and cyclical investment works, ensuring all projects are managed in line with business and customer expectations.
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
Southway Housing Trust is a community-based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in.