To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
To provide a high quality service to care leavers, working in partnership where possible with families, and other statutory and third sector organisations.To participate in team, service meetings and activities as appropriate
To ensure the diverse population of care leavers are provided with the necessary support, to successfully make their transition to adulthood.
Each agency can forward up to a maximum of 3 CVs for this position.Central is currently recruiting for a Project Worker, to work in the Hammersmith & Fulham area.
Please liaise directly with the named contact person.
The service is a 24 hour male only high support hostel, providing support to those who have experiences of mental health concerns, some with additional complex needs including substance use and offending behaviour.
Each agency can forward up to a maximum of 3 CVs for this position.Central is currently recruiting for a Project Worker, to work in the Hammersmith & Fulham area.
Please liaise directly with the named contact person.
The service is a 24 hour male only high support hostel, providing support to those who have experiences of mental health concerns, some with additional complex needs including substance use and offending behaviour.