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Care More in 2024! We are looking for a new Team Leader! The main purpose of the role is to ensure that care services are provided in a way that maximises a person's independence, choice and dignity. The indiviual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer's support needs. JOB REQUIREMENTS: An individual who is kind, apprachable, caring, and passionate Drivers Licence Your own car & willingness to travel NVQ Level 3 2 years care experience DUTIES & RESPONSIBILITIES To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare. To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations. Ensuring customers have activities that support them to meet their outcomes. Event planning for customer, families and staff inclusion creating opportunities for social interaction. Shadowing and training new staff the practical delivery of care to support to our customer's. Carrying out supervisions and spot checks of carer's and supporting them to develop their skills through feedback and reflective learning. To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement. Work in a flexible manner that meets the needs of the service. Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager. To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs. To communicate regularly and when required with customer's and their family; informing next of kin when an incident has occurred if appropriate. Contribute towards communicating changes to rotas and customer requirements within the community. Ensure that carers adhere to company policies and procedures and ensure the care team are working within them. To identify any further training needs of carers information observed or customer's feedback. To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team. Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation. Deliver good and effective care and support to all of our customer's and ensure everyone has a good customer experience. To model effective communication and hold regular team meetings. C.O.S not available. Benefits: Get paid - for all travel,visits & training Guaranteed hours contract - know your earnings every week 40p per mile for travel Weekly pay All training provided is endorsed by Skills for Care through our training company Retain Skills Access to Mental Health First Aiders Free Lifestyle card Access to a vehicle when yours is off the road Blue Light card DBS Rebate Reimbursement Potential to progress your career further with employment opportunites and Diplomas.
Tezlom a successful Care Company providing premium quality Home Care to adults with Physical and Learning Disabilities and the Elderly is in the process to expand the team by recruiting an ambitious, and caring Care Co-ordinator for the Office in Hayes, to manage and develop the business and ensure compliance at all times. This role is a transition towards a Registered Domiciliary Care Manager. As a Care Co-ordinator, you will play an integral part in managing the daily rota for carers and communications of our region. You must be extremely presentable as you will be liaising with the entire team to ensure all our valued Clients needs are met. This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure. Previous experience of Domiciliary Care coordination & working in the field providing care is essential Those with or studying towards NVQ/Diploma Level 5 (or above) in Health and Social Care (or equivalent) are particularly desirable and training to higher levels will be encouraged. Main Duties & Responsibilities of a Care Coordinator Preparing the daily rota for Carers in coordination with the requirements of the clients. Ensure outstanding compliance across the business and to support the business in achieving a minimum of "Good" in CQC inspections Ensure consistent application of company's policies, procedures and approved practice; and to promote the aims of the business Ensure the provision of high-quality care services to vulnerable people living in their own home To maintain accurate records on the system of all communications. Able to make changes to Clients and Care Giver files. To cover in the field if required To plan ahead to cover holidays, training and planned absence To identify and match the most suitable Caregivers for each package Ensure all Caregivers submit their timesheets weekly which are accurately completed, and match these to what is on the system To carry out any ad hoc duties given by the Senior Management Team to suit the needs of the business Abilities, Skills & Behaviours Make a real difference and greatly improve an already well-established business. Excellent customer service, communication and interpersonal skills. Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge and fluent with care packages. Ability to establish and maintain effective professional working relationships. Strong administration skills and ability to manage work pressure. To be shortlisted you will have the following: A clean driving licence and access to your own car A cleared DBS check and right to work in UK Familiarity with providing rotas i.e. staff plan would be an advantage Good IT, organisational, communication and report writing skills To be a team player and be able to trouble shoot when the pressure is on Due to the high response received for some vacancies we regret that we are sometimes unable to reply to all applicants. If you have not been contacted within 7 days, please assume that your application has been unsuccessful on this occasion. However, we will keep your details and notify you of any other opportunities.