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We have an exciting opportunity for a Customer Service Advisor to work within our Protection team based in Wigston to be part of a small existing team As the Customer Service Advisor your working hours will be Monday - Friday between 09:00-17:30. Once probation has been passed there is an option to work alternative weeks 08:00 - 16:30 & 09:00 to 17:30 and the potentially of up to 2 days per week at home As an Customer Service Advisor you will be enthusiastic and willing to learn new things. You will serve both the managerial team and other colleagues by efficiently processing tasks/documents, to help them complete their task quickly and effectively. The Role & Responsibilities as the Customer Service Advisor Emailing & calling clients to update them on the status of their application Using our online system to log all notes & complete tasks on cases General office admin, post, answering phones to be successful as the Customer Service Advisor we are looking at you to demonstrate the following Excellent attention to detail Ability to stay calm under pressure Methodical and thorough approach to work Organised & Reliable Good at juggling tasks and prioritising A great team player A desire to show initiative Good time management Knowledge of Word & Excel Excellent computer skills Additional Benefits once successful are listed below 20 days holiday bank holidays Contributory Pension Scheme Death in Service Progression option/Further Qualifications Discount to Private Medical cover Sick pay Company pension Performance bonus Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.