Islington's Children's Social Care is developing practice to help vulnerable children, young people and their families to make meaningful and sustainable change in their lives.
We are transforming the way we offer help by using Motivational Social Work (MSW) as a foundational approach to practice, which is grounded in Motivational Interviewing (MI) principles.
We are seeking an experienced and dedicated Customer Care Coordinator to join a market-leading developer with a strong reputation for creating high-quality new build homes.
The ideal candidate will have recent experience in a similar role with another new build developer and will play a crucial role in maintaining and enhancing our customer service standards.
Based in Hertfordshire, they are experiencing exciting growth and expansion, with many new developments on the horizon so room for growth within the company!
Posted by Service Care Solutions - Housing • £13.99/hr
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.