As a Customer Care Manager (CCM) you will be responsible for managing the long-term relationship between our business and our customers as they proceed through their mortgage and protection applications.
We will look to you to proactively manage a pipeline of applications, providing updates and an excellent customer experience every step of the way.
General
This is a great opportunity to join a fast growing, ambitious company and contribute to our long-term success.
Our client is offering an exciting opportunity for an Employee Relations Case Manager to join their Transport Infrastructure business.
Looking for a challenging career in Employee Relations?
As an ER Specialist, you will provide expert advice and guidance to business leaders, instilling best practice and consistency on conduct, performance, grievances and absence cases.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
We are looking for ambitious and motivated Customer Care Agents to join an energetic team that supports everyday banking customers.
You will be supporting providing telephone support with account queries, amendments, complaints, applications, and escalating complex complaints and reports of fraud to specialist teams.
You will be required to work 37.5 hours per week, working shifts across Monday-Friday, between the hours of 08:00-20:00.
You will be working with this fantastic not-for-profit organisation who support a number of service users across Ayrshire and beyond.
The organisation support people with disabilities to live how they choose, whilst influencing and enhancing the opportunities available to all and share knowledge, experiences and learning with others.