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Our Case Managers work with clients to ensure that they don't just survive, but thrive - living their lives to the fullest - whatever that means to them - pursuing hobbies, interests, personal ambitions, education, career goals and whatever else inspires and engages them! We have a wonderful opportunity for a Case Manager to join our friendly Rehab Without Walls team to manage all the moving parts of the client's rehabilitation process, introducing the right therapists and services at the right time, coordinating and quality assuring services provided and maintaining effective working relationships with all the parties involved. This is a remote role supporting clients across Birmingham and surrounding areas. Full training will be provided for the right candidate. For this role you will need to be a driver with ability to travel and hold a HCPC Registration, an NMC Pin or be registered as a Social Worker with at least 3 years post qualification experience. Orthopaedic or community experience would be an advantage as would being an Advanced Member or working towards advanced membership status of the British Association of Brain Injury Case Managers (BABICM). For over 25 years our Rehab Without Walls team have learned from experience to expect the unexpected! Tales of unusual experiences are passed around, the best becoming RWW folklore. New case managers are regaled with them and soon have their own to add! Between us, we think we've developed a pretty formidable (and constantly growing) toolkit of skills, attitudes and actual kit to help us tackle whatever is thrown at us! Our Case Managers are supported with an industry leading Learning and Development program including our Expert Witness training pathway. We can also consider Associate (Self Employed) Case Managers - please get in touch for further details. What you'll be working: 35 hours a week Monday to Friday 9am to 5pm 1 hour unpaid lunch What you'll be doing: Advocating for the Client's needs while building strong working relationships with families, deputies and litigation solicitors Produce action plans and goals with timeframes that are specific and relevant to the client Recruit, select and manage a team of care/support workers for Clients Implement an individual client focused Support & Rehabilitation Plan with specific guidelines for the support team Monitor and review the Case Management Plan and Support & Rehabilitation Plan, amending as per the Client's needs Provide a flexible working pattern to the Support Team, to ensure the smooth operation of service, including working out of core hours, weekends and public holidays Compile risk assessments on key activities as required and identify risk management strategies that will manage the safety of all parties in a positive manner What you'll have: Hold a HCPC Registration, an NMC Pin or be Social Worker Registered At least 3 years post qualification experience Full Driving Licence and access to a car Experience supporting people with neurological conditions in a community setting would be an advantage Thorough knowledge of the CQC fundamental standards and key lines of enquiry Full working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding frameworks Ability to address and respond to employee issues in a fair and consistent manner Strong organisational, time management and planning skills Flexible, professional and positive approach to multi-site working We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. What to look forward to: 25 days plus bank holidays Birthday off Rehab without Walls Case Management Bonus Scheme Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials - like going to the dentist or opticians
Peadiatric Rehabilitation Case Manager Location: Home based, regional travel Status: Full-time - part time may be considered Salary: Band 7 equivalent Are you an experienced rehabilitation clinician or case manager, with a passion for working with clients and families to achieve maximal outcomes and quality of life following life-changing injuries? Do you thrive on walking a path with your clients that takes them from injury to recovery and beyond? Join our team of experienced clinicians as a Case Manager to provide specialist clinical and rehabilitation assistance and advice to expertly manage the rehabilitation of catastrophically injured paediatric clients and families. This is a home-based role with travel to conduct in-person assessments. About the Role As a Rehabilitation Case Manager, your role is to assess and understand an injured person's specific needs and use your clinical and professional skills to ensure a maximal recovery. This extends beyond just the individual's presenting physical and functional abilities, encompassing all aspects of their social and vocational situations and life participation. A collaborative, multi-disciplinary approach is key to ensuring effective outcomes and as case manager you are responsible for instructing, co-ordinating and progressing multi-disciplinary intervention with your client as the central focus. You will work along other invested stakeholders such as solicitors and insurers, which allows access to funding for private and augmentative intervention that may not be possible within standard statutory service provision. Your responsibilities will include: Be able to build meaningful and professional relationships with clients and families, customers and all other stakeholders involved in cases to facilitate clients in achieving their rehabilitation goals in a timely, efficient and effective manner Willing and able to travel to attend client, customer and corporate meetings Keeping of contemporaneous case management notes in line with codes of clinical and case management practice Production of professional reports, referral letters and general correspondence to support and direct the effective management of clients' rehabilitation Adherence to prescribed codes of clinical and case management practice in all interactions with clients, customers and stakeholders Be aware of customer requirements when delivering rehabilitation case management services; mindful that you will be liaising with customers (insurers & solicitors), clients, medical and health and social care practitioners, among others, all within the personal injury market Be responsible for ensuring that clients' files are charged and invoiced appropriately in-line with agreed working practices and contractual customer agreements Work in line with agreed service standards, KPIs and timescales in delivering face-to-face and technology supported case management services (e.g. phone, e-mail, text and other technology driven communication) Work proactively and independently to manage own tasks within agreed timeframes; work to prioritise work appropriately as the task requires Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills At least 5 years of clinical and/or rehabilitation case management experience. Specialist interest and experience of working with paediatric clients with neurological injury, brain injury or major limb loss An understanding of NHS and Social Services provisions with relation to rehabilitation A caring and empathetic individual Proficient keyboard and computer skills to navigate and utilise HCML's service delivery and support software programmes Ability and willingness to travel under own means or via public transport as required (own car and drivers license strongly preferred) A recognised clinical qualification in Nursing, Occupational Therapy, Physiotherapy, or Osteopathy specifically in the context of supporting children and young people. Registered membership of a relevant professional body (HCPC, NMC) Desirable Skills An understanding of or prior experience working in the personal injury rehabilitation sector. A basic understanding of CHC funding Experience of having worked with individuals with potentially complex care and housing needs