Specifically, we are looking for people to work as Call Handlers based in one of two offices - Either an office in the IG11 area or E4 area.
We are supporting a national company on a temporary project focussing on the Newham and Waltham Forest area for the rest of 2024 - So if you're looking for a temp job to start ASAP and keep you busy with weekly pay until Christmas, maybe longer, get in touch!
Before reading on, please note that due to the environment and information you're handling, we are only able to consider those with an Enhanced DBS check they can share and must be dated within the past 3 years - Without this you won't be able to be considered.
Posted by Hays Specialist Recruitment Limited • £26K/yr to £29K/yr
Your new company
Careline365 is a leading national personal alarm provider with a simple mission: to provide solutions that enable the ageing population, and those who are vulnerable, to enjoy better and safer lives.
Through their pioneering and cutting-edge products, Careline365 supports their members to maintain their independence, while their 24/7 emergency monitoring service brings peace of mind and comfort to users and their loved ones.Launched in their founder's spare bedroom in 2013 as Lifeline 24, the early years of the business were spent exclusively selling personal alarm units.
The rebranding to Careline365 in 2015, and the subsequent launch of their own Alarm Response Centre (ARC) in 2018, was a key turning point in their evolution from a tech provision to an overall personal care solution.
As a Customer Service Advisor, you will play a vital role in providing prompt and accurate support to customers via phone and email, ensuring their needs are met and their questions are answered.
Join a dynamic and customer-focused team with a prestigious organisation as a Customer Service Advisor in the Splott area of Cardiff.
We are looking for team members to support a busy office, delivering exceptional service to valued customers and supporting with administration.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.