Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
Join our public sector client as a Switchboard Operator!
We are looking for a professional, reliable and flexible individual that is passionate about providing exceptional service.
You will possess excellent communication and computer skills and the ability to thrive in a fast-paced environment, whilst supporting the general public.
Handle incoming telephone calls and assist customers with their enquiries.
General
Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor to join their team on a temp to perm basis.
You will be working full time hours, Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm.