A leading insurance provider based in Norwich City are looking for multiple call handlers on a temporary basis to assist them through a period of growth for the business.
My clients specialise in panelling systems for large scale construction projects with a core focus on the Education, Commercial and Accommodation markets.
From the earliest project inception, they engage with their clients and partners to deliver on their key project goals through proven methodology.
Their driving philosophy is to take ownership of clients' projects as they evolve through each stage of the construction process.
Within this role you will be providing outstanding customer service, resolving problems and organising works/services to be done.
This is a full time, permanent position, working Monday to Friday.
R13 are thrilled to be partnering with a reputable business as they look to grow their team with the recruitment of several Customer Service Representatives.
This is a high paced customer services role, excellent telephone manner and IT skills are essential, good communication skills and customer service experience.
Hales Group are seeking a Customer Service Coordinator with excellent administration skills to provide a comprehensive 'one stop' service for customers reporting general property related issues, then scheduling resources to ensure that customers are provided with a timely response.
Duties will include
Providing the first point of contact for tenant, housing officer and stake holder enquiries and providing appropriate advice and information on Housing Repairs and Maintenance.
The role will involves speaking with customers on the telephone, organising diaries, logging correspondence, some data inputting updating systems, obtaining and authorising quotes, attending meetings and much more.
We are recruiting for an excellent role based with our client in Norwich.
The company are long established and successful and are seeking a new team member to manage and deliver their administration process for their clients.