To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
In order to lead, manage and support with recruiting this new team they are sourcing an experienced Call Centre Manager who can bring expertise and experience to the organisation as they continue to grow.
Bell Cornwall Recruitment's client is ramping up a large sales campaign, and plans to grow their telesales team quite rapidly.
£30,000 base salary- OTE £700-1000 per month commission
Our customer service team are contracted to work 40 hours per week working shifts between Sunday Saturday, on a rotating shift pattern 8am 10pm
Fully Flexible 8hrs per day, 5 days out of 7
Are you passionate, customer-focused professional with exceptional comminucation skills
We'are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub.
Our contact centre is growing and we are currently recruiting 4 new Customer Service Advisors to join our team!
This is an integral role within the business as you will be the first point of contact for our customers and it's important to us that they receive a first class service and their needs are met.
We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first.
Posted by Lloyd Recruitment Services Ltd • £23K/yr
Position Overview
As a Call Centre Agent, you will be at the forefront of customer interactions, managing a variety of tasks to ensure customer satisfaction and efficient service delivery.
General
We are currently on the lookout for a dedicated and enthusiastic Call Centre Agent to join their dynamic team and enhance the customer experience.
Lloyd Recruitment Services is thrilled to be partnering with a vibrant, independent, family run business based in Littlehampton.
Posted by Marston Holdings Ltd • £27K/yr to £28K/yr
The role of the Resource Planner is to maintain and develop the in-house group dialler functionality to ensure cross site contact centres are always operating at optimal efficiency and effectiveness.
This will be supported by and carried out in collaboration with the Head of Resource Planning.
We have a fantastic opportunity for a Resource Planner to join their team on a 12-month Fixed Term Contract.