The Call Handler is the first point of contact for patients requesting medical advice by telephone.
They will answer calls, using the software system to prioritise, and record details of calls, advising patients appropriately in relation to response times and action in the event of urgent requirements.
Support patients by providing advice to help them manage their condition at home, where appropriate.
Posted by Page Personnel Finance • £13/hr to £15/hr
Our client is a leading expert undergoing a great amount of growth, seeking a temporary customer service agent to support them during a busy period with the view of becoming permanent.
The Customer Service Coordinator will be responsible for providing high-quality customer support, managing customer inquiries, and coordinating with internal teams to ensure seamless service delivery.
This is a temporary position with the possibility of becoming permanent based on performance and business needs.
Are you looking to gain your first step into a commercial workplace?
This role is being offered on a temp to perm basis, so you will need to be available to start work immediately.
If so, this really is a great opportunity for a confident, enthusiastic individual who has the drive to learn all sides of the business and be part of the future growth of the company.