This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
You will have to diagnose problems and handle complaints whilst handling high volumes of calls.
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!
We are looking for Call Agents to join our busy Contact Centre team.
Call Agents 24/7 shifts Salary £24,145.00 per annum (Potential increment of £1,200 per annum after 2 years' service) (Benefits include; life insurance, free parking, excellent transport links, cycle to work scheme, and employee discount scheme) Full-Time - Permanent Surrey
You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers.
As a Call Centre Agent you will have to diagnose problems and handle complaints whilst handling high volumes of calls.
This is very different to the average Call Centre Agent role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
Kenneth Brian Associates are working with a well known organisation based in Hackbridge, who are looking for Schedulers or Call Centre Agents to join their buzzy team!
This is a great opportunity for an experienced Customer Service Advisor to join a UK-leading Equipment Company, located in the Biggin Hill area.
Benefits: Annual salary reviews, progression opportunities, pension, 20 days holiday ( bank holidays) birthday days off, company social events, free parking, casual dress code
The business are specialists in the supply of access solutions from their busy distribution centre, and with a multimillion-pound turnover, are leaders in their field.
My client are looking for Call Agents to join their busy Contact Centre team.
You will be required to receive information relating to crime from members of the public by phone and via online forms and will need to question callers.
From that information you will create a well written report which will be forwarded to various law enforcement agencies and other stakeholders for further development.