Please note, this role is a full-time position with 1-2 days in the
You will be working on an existing client project supporting the motor finance complaints team.
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic opportunities for Motor Complaint Handlers to work within the financial services sector for a major UK bank.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
Yolk Recruitments are seeking a proactive and dynamic Recruitment Co-ordinator to join an insurance company based in Cardiff on a 6 month FTC (Potential to be extended).
You will manage the recruitment lifecycle for a busy and fast-growing organisation.
In this role, you will identify current and future hiring needs, advertise job vacancies across various channels, and support hiring managers throughout the hiring and onboarding process.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
My client is a well-known, award-winning organisation within South Wales who is looking for an adaptable and passionate Senior Employee Relations Advisor to join them on a 12-month FTC basis.
The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.The importance of your role.
It's everything from the clear advice and care you offer them, to the wide ranges of dispensing services we provide.To provide fantastic patient care as a Pharmacy Dispenser you will work across the healthcare counter and the dispensary to where the patients' needs you most.
Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Dispenser you'll be part of helping patients feel good.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.