We are currently looking for experienced, customer service executives in Cardiff from a contact centre environment who have ideally worked specifically within insurance or at least within financial services.
We are currently recruiting on behalf of an award-winning insurance company.
Due to significant growth, they are expanding their Cardiff based team.
CCP are delighted to be working with an existing client who are an industry leading travel insurance company, as they look to recruit 9 passionate Customer Service Advisors to join their contact centre based in Cardiff City Centre.
Our client's business is growing rapidly following a recent acquisition, so it's an exciting time to join them on this exciting journey of accelerated growth.
This business has a fantastic working culture, and it puts its people at the heart of everything, meaning this role not only has brilliant earning potential but also benefits from working alongside inspirational people in a laid-back, supportive environment.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
We are looking for enthusiastic Customer Service Agents to join a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls and email queries from existing customers and preforming administrative activities.
When a Saturday is worked the time is given back in lieu.
Candidates will be required to work 37.5 hrs per week Monday to Friday between the operational hours of 8am to 6pm, with alternate Saturday mornings from 9am-1pm.
A leading insurance company based in the centre are Cardiff are ranked highly within the UK and looking for a Customer Service Advisor to join their team.
You will work within a busy and energetic team whereby you will answer calls from customers in relation to their accounts and subscriptions and to ensure to help anyone get the insurance they want and need.
They are insurance specialists and are one of the UK's most trusted insurance providers who have won market leading awards.